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What are your customers thinking?

 
 
 
 
    

Customer EngagementVoice of the Customer

RFG Marketing provides information about pricing, product/service performance, product delivery, and subcontractor performance. Our clients gain information aimed at improving the linkage between their two important assets, customers and employees. What should we be doing to make your employees more effective in the eyes of your customers?

Recent research shows that 71% of B2B customers are actively disengaged. This represents a significant loss of organic (other than via acquisition) growth opportunities.

Timely information about what your customers are thinking gives you a clearer idea of where and when to invest your resources. Since many of our clients conduct business world-wide, the "where to invest your resources" part of the equation could mean geographic. RFG Marketing focuses on industrial and business-to-business clients.

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